An improvement target must be (partly) evaluated regarding the amount of work required from the organization. PRAIORITIZE uses some very advanced algorithms to calculate the target's resulting list of praiorities for respondents. Click on the "Praiority list" option in the menu to get this screen.
- The Praiorities are sorted so that the question where the respondent group is most behind target is at the top.
- The contribution of that question to closing the gap between the actual situation and the improvement target is expressed as a percentage of the target.
- The Praiorit list shows not only WHAT to do but also HOW to do it. Click on "Improvement steps."
- When a question has three answers, there are two improvements: from answer 1 to answer 2 and from answer 2 to answer 3.
- The "Show all details"-switch allows you to toggle between showing only the high-level steps or the complete descriptions.
These improvement steps are loaded in the Toolbox > My questionnaires > select the right questionnaire > AI Add-ons > Improvement steps.
Graph: the Gap Map
The Gap Map is used to verify why items are on the Praiority list and specifically in that order. Click on the "Open the Gap Map"-button (6, in the upper image).
In the Gap Map, the questions are in the rows, and the respondents are in the columns. The number in the 'cells' represents the answer given by the respondent on that question ('1' being the worst answer, '2' being the next best answer, etc.). The cell color indicates whether (and how much) that score is below, on, or above the improvement target for that question for that specific respondent:
Here is an example:
Five respondents answered the questionnaire (1). Tessa, as respondent number 6, just entered her name, but this skipped the questionnaire (2). The number in the colored cells represents the answer given by the respondent. Bob scored answer 1 and the red color indicates he's one answer (one step) below target. This is the case for all five respondents. Hence, the columns on the right show the number of steps behind target (being: 5) and that that gap as a percentage of the total gap is 21%.
Consequently, the questions (the rows) are sorted from most behind the target (on top) to least behind the target (at the bottom). Likewise, respondents are sorted from most behind the target (left-most column) to least behind the target (right-most column).
When you choose a higher maturity level (a heavier target), the Gap Map will become increasingly red until all grey cells, and later even most of the yellow ones, disappear. The empty (white) cells indicate that a respondent did not answer that question.
Of course, you can tailor the Gap Map to your own needs. The Topics dropdown allows focusing on one or more topics. The Respondents dropdown allows to in-/exclude certain respondent groups. The View dropdown allows you to modify which of the respondents' personal details (e.g., name, email address, department, role) is heading the column.