Communication with respondents
When respondents answer the assessment, you have various options for how to communicate with them:
- Do not send a Personal Virtual Consultant at all (a bit of a waste, huh?)
- Send a simplified PVC. Say, with questionnaires, score benchmarks and color profiles
- Send the full PVC thus, including the Praiority list, improvement steps, and Buddy Map
- Use the nudging engine that sends the respondents friendly reminders based on their interaction (click behavior) with the PVC.
And you have various options when to communicate with them:
- Send something immediately after respondents have answered the assessment
- Wait for a few days until you have 30% or 40% of the people you have invited in as respondents, set an improvement target, and then send out the email with the access link to the Personal Virtual Consultant.
- You can set the nudging to a certain number of reminders and specify the interval with which they are sent.
Sending all of them the same message
But you can use these functionalities to send all respondents the same message simultaneously.
- Copy/paste the "EMAIL CONTENT TO YOUR RESPONDENTS"-text in a safe place. We need that later again.
- Insert the new message in this textbox. Use shortcodes for mass customization.|
- Save the text with "SAVE ALL."
- Make sure the Personal Virtual Consultant is enabled. Check the appropriate box (2) at My Audiences > [pick your audience] > Virtual Consultants > Personal VC (1).
- Go to the relevant Global Virtual Consultant in "MY VIRTUAL CONSULTANTS."
- In the Global VC, go to Where are we now > Response > Conclusion 2 > Click on the "Open The Table"-icon > Select which respondents need to receive the message (1). Click on the checkbox in the column header to select all respondents in one go. Next, click on "Send PVC Link" (2) to actually send the message. PRAIORITIZE will send all respondents who have left their email address your "EMAIL CONTENT TO YOUR RESPONDENTS" text.
- Copy/paste the original "EMAIL CONTENT TO YOUR RESPONDENTS"-text back from the safe place into PRAIORITIZE, so everything is set for any new incoming respondent.